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Bruce, Caroline

A Very Disturbing LJ Incident

This morning, I posted a protected entry to my LJ, an entry marked friends only. In it, I mentioned some personal issues I was going through. I felt secure about this ... only friends could see it, right?

This evening, checking my e-mail, I got a comment from someone using the username nicetitsmom. I have no such username on my friends list. This person made a very rude and uncalled-for comment to what was a very heartfelt LJ entry. The comment was rude, it was uncalled-for, but what disturbs me even more is that apparently my LJ has been hacked, and its integrity is now obviously compromised. I realize that nothing posted on the Net is 100% secure, but this should not be allowed to happen. The comment was promptly deleted, meaning the only trace of this is the e-mail which I received. The LJ abuse report team will not accept a comment e-mail as evidence, meaning I have no recourse with LiveJournal. I'm not sure what to do about this ... it's left me rather frazzled and concerned. I really don't know if I want to keep posting here, if this sort of thing can happen. What of private entries? Is this person getting his or her jollies from things I've posted to myself? This is, to say the least, disconcerting.

Comments

Oh my.

I'm sorry that happened to you, and I pray it doen't happen to anyone else.

This is frightening in deed.
People have nothing better to do but air someone else's dirty laundry. I'm wondering if it were the same person you have removed from your flist, because it wouldn't surprise me. Katie, don't? You be watchin' dem judges, yo. Sorry inside joke about courtroom shows.

No comments used as evidence?

What exactly are these guys thinking with that? Many times, that's the only evidence there is! While I've never had this happen to me personally here, I hope it never does, and if it does, you can bet your bottom dollar I'll be screaming at the LJ staff about it and let me tell you, you get me mad, ya never hear the end of it. :) Ok, that's probably not healthy, but for them to completely blow off a comment like what you received without a very clear explanation of why we can't use such as evidence is nothing short of disgusting and they should be held accountable to someone for it. I really want to know their reasoning, and it better be good! Anyway, sorry that happened to you, and let's hope that such incidents are isolated and don't become more commonplace.
I'd email the comment to them anyway. Neverminding the fact it was abusive, it's obviously evidence of a larger security issue with LJ. And if the staff won't look at it purely based on that, I'll resurrect my old blog and to hell with it. At least there I have control over my own security.

Oh, and, they don't *usually* accept comment emails from users because most spam/abusive comments are the anonymous type, and the emails don't contain an IP address or anything they can generally use. However in this case, with the username still actually existing, I'd say give it a try. If it goes sideways, I'll scream at the LJ staff for you.
You can always count on James to hold the torch of freedom for you, :-)
If you're absolutely, positively sure that it was a protected entry, and this other person was able to make a comment on it, abusive or not, then that's LJ's problem, and they should be held accountable for it. Abusive comments aside, I mean even if I was able to comment on that post I shouldn't have, because that was something you wanted to keep to yourself and I respect that privacy. So I'm placing the blame on LJ on this one. As for the abusive comments, I guess I've grown a pretty thick skin over the years, I mean people can say whatever they like about me. My true friends are the ones who matter to me the most. Of course it's your decision but my advice would be to keep posting if you want to. You can't let just one bad experience set the tone for everyone. It'd be cheeting them out of some interesting stuff. Keep doing it. Hell if I took the advice of everyone who told me I sucked, I wouldn't have gotten as far as I have now.
yeah but TH, this is an entry that this user wasn't supposed to see because, if I understand Bruce correctly, this jerk is not even on his friends list. This is the problem. If someone on his friends page felt like Bruce was wrong in whatever he said, a comment would have been made a lot more lovingly and certainly not rudely.
I think the real issue here is who hacked his LJ, and why the abuse team isn't doing anything.
Bruce, I hope you will continue to post here, but I understand your reticence and concern.
Love,
Shannon
It's not the comment itself, that I could easily just shrug off. It's the fact that someone not on my friends list should not be allowed to read my entries, let alone reply to them - the protected entries, I mean. It's just very disconcerting to me.
::hugs::

I'm sorry this happened to you. Keep posting!

the Phoenix
I definitely don't think this individual, whoever he/she is, should've seen what he wrote either, no way. and like I said earlier, LJ screwed up and hopefully, won't ever do it again. It's just sad that someone should have to question wether or not it's safe to write in here.
Is the comment not even showing up in the page when you wrote that entry at all? It only came via e-mail? That sounds.. bizarre. I'd send it in if I was you, just in case... as someone else said, the person may have the user name attached with an IP address attached. It hasn't happened to me -- yet, but I'm surprised it happened when your post was friends-only... somehow, that just doesn't seem right.
It's as if the person posted the comment and then promptly deleted it. That would make it so I would see the comment in my e-mail, but it would not show up anywhere else. If you look up the blurb before the abuse submission report form, it specifically states that comment e-mails are not sufficient evidence and will not be considered.
So don't submit it as abuse. Submit as a security related bug to support@livejournal.com directly. Because, um, it is. And that's just a tiny bit higher priority than abuse by deleted comment.