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Bruce, Caroline

A Very Disturbing LJ Incident

This morning, I posted a protected entry to my LJ, an entry marked friends only. In it, I mentioned some personal issues I was going through. I felt secure about this ... only friends could see it, right?

This evening, checking my e-mail, I got a comment from someone using the username nicetitsmom. I have no such username on my friends list. This person made a very rude and uncalled-for comment to what was a very heartfelt LJ entry. The comment was rude, it was uncalled-for, but what disturbs me even more is that apparently my LJ has been hacked, and its integrity is now obviously compromised. I realize that nothing posted on the Net is 100% secure, but this should not be allowed to happen. The comment was promptly deleted, meaning the only trace of this is the e-mail which I received. The LJ abuse report team will not accept a comment e-mail as evidence, meaning I have no recourse with LiveJournal. I'm not sure what to do about this ... it's left me rather frazzled and concerned. I really don't know if I want to keep posting here, if this sort of thing can happen. What of private entries? Is this person getting his or her jollies from things I've posted to myself? This is, to say the least, disconcerting.


Is the comment not even showing up in the page when you wrote that entry at all? It only came via e-mail? That sounds.. bizarre. I'd send it in if I was you, just in case... as someone else said, the person may have the user name attached with an IP address attached. It hasn't happened to me -- yet, but I'm surprised it happened when your post was friends-only... somehow, that just doesn't seem right.
It's as if the person posted the comment and then promptly deleted it. That would make it so I would see the comment in my e-mail, but it would not show up anywhere else. If you look up the blurb before the abuse submission report form, it specifically states that comment e-mails are not sufficient evidence and will not be considered.
So don't submit it as abuse. Submit as a security related bug to support@livejournal.com directly. Because, um, it is. And that's just a tiny bit higher priority than abuse by deleted comment.